About Us - Biodent
113
page-template,page-template-full_width,page-template-full_width-php,page,page-id-113,ajax_fade,page_not_loaded,,qode_grid_1300,footer_responsive_adv,qode-child-theme-ver-1.0.0,qode-theme-ver-16.9,qode-theme-bridge,qode_header_in_grid,wpb-js-composer js-comp-ver-6.0.5,vc_responsive

About Us

Biodent image

Our practice

Biodent is dedicated to the healing and wellbeing of the individual, family and community.

Our Vision Statement

  • To commit ourselves to continuously improve all that we do.
  • To provide our patients with the best possible health care and to support them in their healing process.
  • To support healthy lifestyle choices and educate on health-related issues.
  • To focus our daily affairs on our staff and community in order to provide quality services and information in a trustworthy manner.
Biodent image

A team that cares

Dental technology is ever-changing and constantly evolving. We do our best to stay relevant to the needs of our patients using advanced technology that helps us better diagnose and treat oral conditions and diseases. We take pride in our services and the quality of dentistry. Our objective is to complete work of the highest standard, and to the total satisfaction of our clients. We are here to create smiles and believe that you’re never fully dressed without a smile.

Biodent image

Dr. Nico Verloop

Dr Verloop graduated at the University of Pretoria in 2001. After completing his community service Dr Verloop relocated to the Netherlands where he owned his own successful dental practice. During this time Dr Verloop obtained his Postgraduate Diploma in Clinical Dentistry from the University of the Western Cape. Dr Verloop completed his POS training (progressive Orthodontic Seminars by McGann) in Amstelveen, The Netherlands. Due to family reasons he and his family decided to return to South Africa. Dr Verloop plans to start his MSc studies in Germany next year. He lives with his loving wife and 3 daughters in Pretoria.

General information

Office hours

Monday          07:00  – 17:00

Tuesday          07:00  – 17:00

Wednesday    07:00  – 17:00

Thursday        07:00  – 17:00

Friday              07:00  – 13:00

We will schedule your appointment as promptly as possible. If you have pain or an emergency situation, every attempt will be made to see you that day. We try our best to stay on schedule to minimize your waiting. For your convenience, we will try to arrange your office visit for times that fit your schedule.

New Patients

Your initial appointment will consist of a consultation explaining your diagnosis and treatment options. This includes x-ray’s, a visual examination, charting and periodontal probing. Occasionally, treatment can be performed on the same day as the consultation. However, a complex medical history or treatment plan will require an evaluation and a second appointment to provide treatment on another day.

Please assist us by providing the following information at the time of your consultation:

Your referral slip if applicable.

A list of medications you are presently taking.

IMPORTANT: All patients under the age of 18 years of age must be accompanied by a parent or guardian at the consultation visit.

Cancellation Notice

48 hours cancellation notice is required for routine dental appointments to avoid a cancellation charge. This allows the appointment to be offered to others. Appointments longer than our routine appointments will also require 48 hours notice. In the event of late cancellations, we will try to rebook the clinical time and the need to make these charges.

Emergency appointments

Dental emergencies will be treated on the same day. We have a contact on our answer machine providing weekend cover for patients. Please call as early as possible so that we may accommodate you.

Payment Options

The practice will submit a payment claim for dental procedures and treatment to the medical scheme on behalf of the patient. A once-off administrative fee of R80.00 per patient will be charged for claims submitted.

For cash/card payments after treatments, no administrative costs will be charged. The patient will receive a detailed account of dental procedures and treatments to submit the claim to his/her medical scheme.

Please note that the payment of the full dental account that you receive from this practice will ultimately always remain your responsibility.

Complaints

We have our own Complaints Service and in the first instance, you should contact us. If you are still not happy with the response you receive from us you are entitled to raise this to South African Dental Association or SADA.

 

Also please feel free to take part in a short survey of our practice.

TAKE A SHORT SURVEY